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Job Title
Nutrition Assistant - Call Center
Location
Akron
Facility
Akron General Medical Center
Department
Dietary-Cleveland Clinic Akron General
Job Code
AK9906
Shift
Days
Schedule
6:00am-2:30pm
Job Summary
USW Bid Period: 04/20/26 - 04/26/26
Job Details
Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as families.
Akron General understands that keeping up with nutritional needs is essential to staying well. As a Nutrition Assistant, you willbe responsible forassistingpatients with their meal selections based on their approved dietary ordersover the phone,within a call center environment.You willintake calls from patients for breakfast,lunchanddinner as well asverify and enter orders into our dietary menu system. Maintaining communication between care units and patientsregardingnutrition and dietetics to ensure mealaccuracyis extremelyimportantin this role.Your efforts can leave a positive impression on patients and their families every day.
Acaregiver in this position worksdaysfrom6:00AM – 2:30PM, including every other weekend and holiday.
A caregiver who excels in this role will:
Run tray tickets for meal service, compare diet lists with tray tickets, adjust tray tickets, notechangesand verify with a Registered Dietitian if necessary.
Provide excellent service to others by monitoring computer messages, following through on all requests, notifying theappropriate caregivers, answering the phone, following up onmessagesand acting to remedy complaints.
Minimum qualifications for the ideal future caregiver include:
Preferred qualifications for the ideal future caregiver include:
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
