Position Summary

The Director of Clinical Nursing Informatics and Analytics (CNIA) provides strategic and operational nursing and allied health leadership in the development, deployment, re-engineering, optimization, integration, and maintenance of clinical information systems to support clinicians and patient care across all MHN care settings. Reporting to the MHN Chief Nursing Officer (CNO) in collaboration with the MHN Chief Information Officer (CIO), the Director leads nursing in technology-enabled process changes to maximize patient safety, quality, and operational efficiency. This role identifies, evaluates, and assesses new care delivery technology and innovation, developing recommendations on integration impact with clinical and nursing workflows and systems.

The Director manages the MHN Clinical Nursing Informatics and Analytics Coordinators, nursing and allied health champions, and super users in optimizing and maintaining clinical information systems, technology, and innovation. Collaborates with the CNO to identify new technology, opportunities for improvement, and education regarding clinical information systems and technology across MHN.

System Specific Duties and Responsibilities

Develop nursing and ancillary strategic and operational priorities for clinical information systems and technology with the CNO and CIO.
Serve as a role model by demonstrating value, encouraging innovation, supporting reasonable risk-taking, and staying current in the field.
Promote evidence-based and efficient practices and technologies to support nursing and allied health staff.
Establish relationships with clinicians and advocate for clinical information systems to support decision-making, evidence-based practice, and patient safety.
Act as clinical lead for healthcare IT projects and teams.
Lead assessment and implementation of strategies to meet nursing and clinical informatics needs across the continuum of care.
Analyze complex clinical operations and care processes to facilitate nursing and clinical transformation decisions.
Utilize clinical practice knowledge to determine clinical functions suitable for technology applications.
Serve as consultant/resource to committees or personnel responsible for corrective action.
Participate in interdisciplinary process improvement teams to identify current and future uses of information systems.
Provide leadership and vision for MHN nursing informatics.
Direct and support nursing, clinical, and allied health informatics staff development.
Present at network committees, boards, and community, national, and regional conferences.
Continuously review nursing, clinical, and allied health informatics literature and evidence-based practice.

Organizational Relationship

Reports to: MHN Chief Nursing Officer (CNO) in collaboration with MHN Chief Information Officer (CIO)
Supervises: Clinical Nursing Informatics and Analytics Team

Qualifications

Education and Experience

Graduate of an accredited Baccalaureate Program in Nursing.
Master’s degree in Nursing required; BS/MS in Informatics preferred.
Minimum 10 years healthcare experience with at least 5 years in clinical system implementation, redesign, or process improvement.
Minimum 5 years management experience in clinical projects and nursing leadership.
Experience in academic medical center and Oracle/Cerner systems preferred.
Required IT experience.
Current or compact RN licensure in West Virginia required.
Nursing leadership certification required within one year of hire.
Formal training/education in Nursing or Clinical Informatics and ANCC Informatics certification required within 2 years of hire.

Knowledge, Skills, and Abilities

Strong leadership with ability to manage across organizational levels and matrixed divisions.
Effective collaboration, decision-making, delegation, and follow-up skills.
Deep knowledge of new technologies impacting nursing practice and healthcare information systems.
Executive presence with clear communication of technical information to diverse stakeholders.
Strong knowledge of nursing/patient care models, hospital operations, HR, finance, payment systems, patient safety, compliance, and continuum of care.
Excellent planning, organization, critical thinking, decision-making, verbal and written communication skills.
High confidentiality, maturity, tact, and business ethics.
Team-oriented leader with strong interpersonal skills and a record of leading clinical and technical teams.

Physical Demands and Working Conditions

Ability to push/pull objects under 20 pounds; perform simple manipulative tasks such as writing, collating, grasping; operate computers; perform gross motor coordination such as reaching and moving; hear normal sounds with some background noise; perform moderately difficult manipulative skills; see objects closely.

Marshall Health Network

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MHN Director of Clinical Nursing Informatics and Analytics